• Outcome:

The outcome of this use case is a comprehensive and engaging Services Page on the Abhyaz website, effectively communicating their digital transformation expertise and driving potential client inquiries. 

• Use case Implimentation Steps:

Implementation Stage 1: Update the "Our Services" section with the new Zoho focus. Modify the text under the "OUR SERVICES" heading to clearly state that Abhyaz helps implement Zoho apps, trains employees on Zoho, manages Zoho apps, and offers the option to hire their skilled

Implementation Stage 2: Detail the "Zoho Implementation" service. 

Description: Create the "Zoho Implementation" section on the Abhyaz services page, incorporating introductory text and detailing the benefits of Zoho's suite for businesses. Highlight Abhyaz's role as an authorized partner.

Input:

- Access to the Abhyaz website's content management system to edit the services page.

- Information about Abhyaz's authorized Zoho partner status and the benefits it provides to clients.

-List of key Zoho applications to mention (e.g., Zoho CRM, Zoho Books, Zoho Desk, People, Workplace, Expenses).

Output:

- A new section titled "Zoho Implementation" on the Abhyaz services page.

- The introductory sentence about transforming business operations with Zoho.

- A clear statement emphasizing Abhyaz's expertise and role as an authorized Zoho partner ensuring smooth and tailored implementation.

Implementation Stage 3: Detail the "Zoho App Administration" service.

Description: Create the "Zoho App Administration" section on the Abhyaz services page. Add introductory text and detail how their professional Zoho administration simplifies business.

Input:

- Access to the Abhyaz website's content management system to edit the services page.

- Information about Abhyaz offering system admin as a service at an affordable cost.

-Details on how Abhyaz manages app access, user roles, directs users to Zoho's and Abhyaz's learning modules, ensures data backup, tracks issues, and resolves system issues.

Output:

- A new section titled "Zoho App Administration" on the Abhyaz services page.

- A clear statement about Abhyaz offering this as a cost-effective service.

- A description of the specific Zoho app administration tasks Abhyaz handles.

Implementation Stage 4: Detail the "Training" service.

Description: Create the "Training" section on the Abhyaz services page. Focus on their self-paced Zoho onboarding courses for better employee adoption and success.

Input:

- Access to the Abhyaz website's content management system to edit the services page.

- Details about Abhyaz offering job role-based training programs across 100+ job roles that require Zoho application expertise.

- Information explaining that if a team is using Zoho Apps (mentioning examples like CRM, Books, Desk, etc.), training is needed for productivity and seamless adoption.

Output:

- A new section titled "Training" on the Abhyaz services page..

- A clear statement about Abhyaz offering job role-based training programs for various Zoho applications..

- A paragraph explaining the importance of training for Zoho app adoption and success.

Implementation Stage 5: Detail the "Talent" service.

Description: Create the "Talent" section on the Abhyaz services page to highlight their skilled Zoho professionals and the benefits of hiring from their experienced community.

Input:

- Access to the Abhyaz website's content management system to edit the services page.

- Details about Abhyaz's community of 3000+ members experienced in various job roles with hands-on experience in real industry projects involving Zoho applications.

- Information about the option to hire their talent to work on projects.

Output:

- A new section titled "Talent" on the Abhyaz services page.

- Details about Abhyaz's large community of experienced Zoho professionals.

- A clear call to action or information about how to hire talent from Abhyaz.

Implementation Stage 6: Detail the "Other Services" - "Elevate your brand" service.

Description: Create the "Other Services" section, detailing their website development service using Zoho Sites to help clients elevate their brand.

Input:

- Information explaining how Abhyaz helps develop effective and versatile websites for targeted outreach, engagement, and lead capture using Zoho Sites..

- Mention of the features included: free SSL hosting, Bigin (an entry-level CRM), and SalesIQ (a live chat software).

Output:

- A new section titled "Other Services" on the Abhyaz services page.

- A list or mention of the key features offered with their website development service (SSL, Bigin, SalesIQ).

• Target Audience:

 The Abhyaz services page design document targets the internal web development, design, content, and marketing teams. Project managers and stakeholders will also review it for oversight and approval.

• Users:

• Web Development Team: To understand the technical specifications and implement the design.

• Web Designers: To visualize the layout, UI elements, and overall aesthetic of the page.

• Content Creators: To understand the required content structure and placement within the design.

• Marketing Teams: To ensure the design aligns with branding guidelines and marketing objectives.

• Flow Chart:

• Tool Permission Required:

      Zoho Sites