Book a Demo at Abhyaz
Outcome:
The outcome of the booking process is to ensure that users can successfully schedule a demo, and the system can efficiently manage the scheduling process. The user should receive confirmation of the booking and the relevant demo details.
Use case Implementation Steps:
Implementation Stage 1: Navigate to website
Description: User accesses the Abhyaz main website
Input:
Web browser and internet connection
Output:
Abhyaz homepage loads
Implementation Stage 2: Visit "Contact Us" page
Description: User clicks on the "Contact Us" page.
Input:
User selects a Contact Us, from a navbar.
Output:
Contact page displays with form sections
Implementation Stage 3: Choose Demo Booking Section
Description: User scrolls to the “Interested in our products and services?” section.
Input:
Scroll/click behavior.
Output:
Form for demo booking appears.
Implementation Stage 4: Fill the Booking form
Description: User fills all fields: name, contact, company, designation, etc.
Input:
User-provided form data
Output:
Form fields completed
Implementation Stage 5: Submit the form
Description: User clicks the submit button..
Input:
Click
Output:
Data is sent to CRM or backend handler, confirmation message shown.
Implementation Stage 6: Confirmation/ Next steps
Description: User receives on-screen confirmation or email notification.
Input:
Form submission status
Output:
Confirmation message or follow-up communication
Target Audience:
The target audience for this process includes potential customers, leads, or individuals interested in learning more about Abhyaz's services, as well as internal employees who handle the demo requests.
Users:
External Users: Individuals looking to book a demo for Abhyaz's services.
Internal Users (Admin): Abhyaz team members who handle the booking process, including confirming the demo and ensuring the session runs smoothly.
Flow Chart:
Link Required
Link to the demo booking page on the Abhyaz website: https://www.abhyaz.com/
Contact Us Page link: https://www.abhyaz.com/contact
Zoho Support ticket link: https://www.abhyaz.com/zoho-support
Internship Ticket Submission Link: Raise Ticket
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