• Outcome:

The outcome of this use case is the effective utilization of Abhyaz Virtual Assistant (AVA) to streamline recruitment-related tasks, enhance candidate experience, and reduce manual workload for recruiters and placement staff through intelligent automation and conversational support.

• Use case Implementation Steps:

Implementation Stage 1: Access Abhyaz Virtual Assistant  

Description:
Log in to the Abhyaz platform using valid credentials. Locate and launch the AVA chat interface from the dashboard or homepage

Input:

• User login credentials

• Web or mobile access to the Abhyaz platform

Output:

• AVA chatbot interface activated

• User successfully connected with the virtual assistant

  Implementation Stage 2: Navigate Recruitment Tasks via AVA  

Description:
Use AVA to assist with recruitment tasks such as job search, application submission, form filling, and tracking updates. Interactions occur through chat-based prompts or natural language commands.

Input:

• User queries (e.g., "Apply for a job", "Update profile", "Check status")

• Interaction through AVA chat

Output:

• Guided task completion

• Automated assistance and feedback

• Confirmation messages upon successful operations

Implementation Stage 3: Support FAQs and Troubleshooting  

Description:
AVA provides instant responses to frequently asked questions and troubleshooting guides related to recruitment processes, deadlines, document uploads, and profile issues.

Input:

• Common candidate queries

• FAQs database

Output:

• Prompt and relevant responses

• Escalation to human support if needed

• Improved user experience through instant support

Implementation Stage 4: Notifications and Reminders  

Description:
AVA sends automated notifications regarding upcoming interviews, pending actions, deadlines, and application updates.

Input:

• User activity and application progress

• Notification preferences

Output:

• Real-time alerts and reminders

• Improved tracking and follow-ups

Implementation Stage 5: Feedback and Learning  

Description:
Users can provide feedback on their interaction with AVA, helping the system learn and improve responses over time.

Input:

• User ratings and comments

• Session logs

Output:

• Feedback recorded

• System performance analytics generated

• Assistant continuously improved via feedback loop

• Target Audience:

Candidates (Students): Use AVA to apply for positions, update their profiles, resolve queries, and receive real-time assistance throughout the recruitment journey. 

• Users:

• Placement Cell Members:
  Use AVA to automate candidate support, reduce repetitive inquiries, and guide students during job applications.

• Recruiters:
  Benefit from streamlined candidate intake, pre-screening via chat, and faster access to candidate information.

• Managers/Supervisors:
  Monitor AVA usage reports, evaluate assistant performance, and ensure it aligns with organizational recruitment standards.

• Educational Institutions:
  Implement AVA to scale and modernize campus recruitment without increasing manual overhead.

Tool Permission Required  

Abhyaz Platform Access:
Required to interact with AVA features (chat, application tracking, notifications).